Overview
Two Factor Authentication or 2FA is the requirement for a user logging in to Oases to provide their password and a second authentication factor, each time they login.
Article Sections
How it Works
1. When a user has added their email and password on the login page they will receive the 2FA notification panel. If using Google Single Sign On (SSO) the authentication panel will not show as Google performs the authentication.
2. An email is sent to the user and the code can be noted or copied.
3. The code is then added on the notification screen and submitted.
Activate & Choose Coverage
4. To turn on 2FA go to: Setup > Company > Config Settings > System.
5. Change from Disabled to User Choice or Always On.
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User Choice -2FA can be set by the user (Staff or Customer) and can be turned off by that user if required. Admins can also turn it on and off after login creation and password set.
- Always On - 2FA is required by each user (Staff or Customer) each time they login and cannot be turned off for individual users.
- Disabled - no 2FA required for any user.
Always On
6. As this setting applies to all users each time they login there is no visual indication in the record.
User Choice
7. This is switched on by the individual user so there are settings and visuals in records.
In TutorPlace the setting can be found on: My Account > Settings.
For Lead Teachers, Coordinators and Admins the setting can be found on the Permission tab in the staff record. Staff can also check a tutor's settings via this area.
For Customers logging in the setting can be found on their Billing tab.
For staff wishing to view the customer setting it can be viewed on the Details tab in the Permissions area of the a customer record.